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Training & Development

The Right Effect

Management Development Modular Program
Course Title	Days (Min)
The Effective Coach*	1
The Effective Team Builder*	2
The Effective Manager and Performer*	1
The Effective Change Maker*	1

* Course requires an additional 2 hours per person for follow-up & feedback

Effective Communications
Course Title	Days (Min)
Train the Trainer*	2
360 Degree Appraisal	2
Mentoring	1
Winning Communications	1
Meetings Management	1

* Course requires an additional 2 hours per person for follow-up & feedback

Psychometric Testing
Title	Days (Min)
Individual Development and/or Team Building and/or Motivation	1

Effective Customer Service
Course Title	Days (Min)
Positive Attitudes And Positive Commitment	1

Effective Equal Opportunities
Course Title	Days (Min)
Discrimination and Dignity at Work	1
Diversity and Flexibility	1

Effective Policy and Procedure Practical Application
Course Title	Days (Min)
Employment Law Workshop for new Supervisors/Team Leaders/Managers/HR Managers	3
Recruitment and Selection	2
Discipline and Grievance	1
Capability and Absence Management	1
Family Policies	1

All Paton People Services training programmes can be customised to suit your organisation's specific requirements. The emphasis in all programmes is that they are interactive and require practical work to be done following attendance on the programmes. Follow up in person or by telephone is part of the programme and delegates also need to plan for some work to be done at home during the 2 or more days programmes.

For a 'New Beginnings to Positive Ends' Service
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Paton People Services - The Easy to talk to people!